OWNER SERVICES

• We are able to combine advertising dollars to reach more potential renters. We will advertise in many tourism publications, Montana magazines, and other venues on a regular basis.
• Our site will have more vacation homes at Georgetown Lake than any other site. People shop for rentals more often at sites which have a wide selection of vacation homes.
• Our site will be listed at the top of search engines. We will maintain our site and pay the money to keep our site at the top in the search engines.
• This is our ONLY business. We market your home on a full-time basis.
• We offer online reservations. Online reservations close the sale more often. We also give the personal touch by phoning renters immediately after a reservation.
• The extra services we provide add value to the rental from a customer's perspective, which increases rentals. We provide exceptional, personal service during the reservation process and check-in process. We provide daily maid service, grocery shopping service, equipment rental, activity planning/concierge, activity guides in every home, catering, and childcare referrals.
• We check your home before every rental to make sure it is in tip top shape which increases customer satisfaction thereby increasing return visits.

• We offer travel insurance to guests. This gives you the security of knowing that you should not have to foot the bill for last minute cancellations.
• We help you prevent water damage, one of the most costly damages that can happen to your home, by turning off the main water line between rentals.
• We provide a lock box, and, because we are local, we change the code after every visit. We also meet with every guest, either at arrival or shortly thereafter, to go over your home and explain how to work appliances, fireplaces, wood stoves, etc.
• We check your home's inventory and check for damage to your home after every rental.

• You can enjoy your vacation home without the hassle of upkeep, maintenance, and dealing with renters.
• We handle all inquiries, reservations, maintenance, cleaning, inspections, preventative maintenance, lawn care, and snow removal.
• We check your home prior to your own visits, turn up the heat during the winter, turn on the water, etc.
• We plan to offer online reservations to reserve your home for your own use.

• It can be difficult to find conscientious contractors to maintain your home, especially if you live far away. Because we contract with maintenance and cleaning companies on an ongoing basis, we are more likely to get quality workmanship. Since we provide continual jobs for their company, they worry more about losing our business than they might if you hired them for a one-time job.
• We also get better rates from our contractor's than you might on your own because of our volume.
• We develop a maintenance plan with you and schedule preventative maintenance. Scheduled preventative maintenance means that you "know" that your home is well maintained to preserve its value.

• We give you monthly owner statements.
• We develop one year and 5-year plans for maintaining your investment and increasing revenue at your property.

• We are a local company that ONLY manages property in the Georgetown Lake Area.
• We are small enough that the owner is involved in every part of the company's operations. This ensures that you and Guests receive the highest level of customer service possible.
• Mary Spangler, our company's owner, has a second home at Georgetown Lake and resides there the entire summer and on most weekends during the rest of the year. This ensures that she is available on a regular basis to oversee all operations.

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